Last updated: · Written and reviewed by Faitma, LESCO Bill Online editor
How the process works
All new electricity connections in the LESCO region — domestic, commercial, industrial, agricultural and temporary — are applied for through the Electricity New Connection (ENC) system, an online portal run by PITC for every distribution company. There is no separate paper form to collect from an office; the application, document upload, demand notice and tracking all happen in one place, and the subdivision office handles the site survey and installation.
The journey has four stages: you apply online, LESCO surveys the premises, you pay the demand notice, and the meter is installed and the account activated. For an ordinary house that already sits close to an existing line, the whole cycle normally takes a few weeks. Premises that need a new pole, cable or transformer take longer, because that network work has to be designed and costed first.
Step-by-step application
- Open the ENC portal. Visit the official ENC website and choose the option to apply. Select LESCO as the company and then your subdivision.
- Choose the connection type and load. Pick domestic, commercial or the relevant category and enter the load you need in kW. A typical small house needs a 1–3 kW single-phase connection; heavier air-conditioning loads may need three-phase.
- Fill in applicant and premises details. Enter your name, father's name, CNIC, mobile numbers and the premises address. If there is already a meter on the property, give its reference number; otherwise give a neighbour's reference number so LESCO can locate the right feeder.
- Upload documents. Attach clear scans of the documents listed below. The portal accepts JPG or PDF files, and each file must be small, so scan at a readable but modest resolution.
- Submit and save the tracking ID. After submission you receive a tracking ID. Keep it safe — you need it to print the application, download the demand notice and check the status.
Documents you will need
Incomplete or unreadable documents are the most common reason an application is returned. Gather everything before you start so the upload can be finished in one sitting.
- Proof of ownership or legal possession: registry, fard, allotment letter or sale deed, attested by a notary public, oath commissioner or grade-17 officer. Tenants need the owner's consent and a rent agreement.
- Attested copy of the applicant's CNIC.
- CNIC copies of witnesses, where the form asks for them.
- A recent electricity bill of the neighbouring property, or the bill of an existing meter on the same premises.
- A wiring test report signed by a licensed electrical contractor.
- An undertaking on stamp paper that no connection or unpaid dues already exist at the premises, in the format available from your subdivision office.
- For commercial and industrial connections: NTN and sales tax registration details, and any NOCs your load category requires.
How the fee is worked out
There is no single flat price for a new connection. The amount you pay is set out in the demand notice that LESCO issues after the site survey, and it depends on your connection category, the load you asked for and whether the existing network can supply you without extension.
Because of these variables, two neighbours asking for the same load can receive different demand notices. Treat any fixed figure quoted online as a rough guide only — the demand notice is the only amount you should pay, and it must be paid through a bank or the official online channel, never in cash to an individual.
| Component | What it covers | What drives the amount |
|---|---|---|
| Security deposit | Refundable deposit held against the connection | Connection category and sanctioned load (kW) |
| Meter and service line cost | Meter, service cable and installation | Single or three-phase, cable length |
| Network extension (if any) | New poles, conductor or transformer capacity | Distance from the nearest suitable line |
| Applicable taxes | Government taxes on chargeable items | Items included in the notice |
Tracking your application
Enter your tracking ID (or CNIC, where the portal allows it) on the ENC tracking page to see where the file is. The status shows stages such as application received, survey pending, demand notice issued, paid notice uploaded and meter installed. When the demand notice is issued you can print it from the same portal, pay it, and then upload the paid receipt so the file moves to installation.
If the status has not moved for a long time, visit the subdivision office with your tracking ID and a copy of the application. Once the meter is installed, your first bill carries the new 14-digit reference number — save it, because that is the number you will use for every bill check and complaint from then on.
Helpful tips
- Ask for the load you genuinely need. Fixed charges are billed per kW of sanctioned load, so an oversized connection costs more every month.
- Keep the tracking ID, demand notice and paid receipt together until the meter is installed.
- Use a licensed contractor for internal wiring so the test report is accepted at the first survey.
Warnings & common mistakes
- Do not pay agents who promise a faster connection. Official payments go only through the demand notice.
- Never let anyone connect you directly to the line before the meter is installed — it is illegal and dangerous.
Frequently asked questions
Can I apply for a LESCO new connection online?
Yes. All applications go through the official ENC portal, where you fill in the form, upload documents and receive a tracking ID.
What documents are required?
Proof of ownership or possession, an attested CNIC copy, a neighbour's recent bill, a wiring test report and an undertaking on stamp paper. Commercial and industrial connections need tax registration details too.
How much does a new connection cost?
It depends on your category, requested load and whether the network needs extending. LESCO states the exact amount in the demand notice issued after the site survey.
How long does it take?
For a house close to an existing line, a few weeks from application to meter is common. Properties that need new poles or a transformer take longer.
How do I track my application?
Enter your tracking ID on the ENC tracking page. It shows whether the survey is pending, the demand notice is ready or the meter has been installed.
Can a tenant apply?
Yes, with the owner's written consent and a valid rent agreement alongside the owner's property documents.
Check your LESCO bill now
Enter your 14-digit reference number to view the current amount, due date and full billing history.
Open LESCO bill check